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5個月：2023/10/25-2024/3/31
店長：提前2周入職

Responsibility:
？ Drive store performance and always strive for the highest results;
？ Set, communicate and follow up on the company objectives;
？ Ensure the store is reaching sales budget and goals;
？ Follow up and maintain store operational standard regarding to SOP,and take actions where needed;
？ Responsible to both new clients recruitment and retention by leveraging CRM tools;
？ Plan and execute training/coaching in store level (product, service, store operations,etc.)
？ Follow up on set action plans with a team of sales associates and reporting manager;
？ Ensure that the visual standard is following the brand guidelines;
？ Frequent communication with reporting manager and update when needed;
？ Inspire your team by leadership and setting developmental strategies;
？ Ensure all team members have enough knowledge to provide the clients with excellent service;
？ On-site and on time coaching where needed.
？ Ensure all team members are working by "The full treatment";
？ Responsible for store staff performance review and development with succession plan.
Requirement:
？ At least 3 years of store managing experience for a high-end/premium fashion brand. Responsible for daily sales, operations and people. Worked independently to meet organizational needs.
？ Developing a team with 3 people or more to a higher position.
？ Experience from training people in sales and service. Constantly secure that the whole team deliver service on a high level and above for all clients. Developed staff from basic service level to higher levels. Worked with client books and how to attract traffic to the store.
？ Experience of analyzing sales figures, KPI, and take required actions. Take actions when needed. Worked with focus plans to improve the results and constant follow-ups.
？ Sales-driven and result oriented. Focusing on ensuring sales and service can see the weaker points and how to improve them.
？ Organized and service minded. Ability to work in a fast-paced environment without losing focus on delivering top service.
？ Fluent in English (able to communicate and understand information from the brand)
？ Proficiency in Excel/Word/Outlook
Attributes and competencies:
？ A social and outgoing personality
？ Reliable and punctual - Sending in reports in time, answering emails in time, take actions required, and always follow deadlines.
？ Highly motivated, self-initiative and a team player - Take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action.
？ Flexibility in regards to the working schedule
？ Effective communicator and listener - Respect, help, and support your team and coworkers.
？ Detail oriented - Organize store routines and operations in regards to the merchandise.
？ Delegation skills - The ability to delegate responsibilities in a balanced way.
？ Ambitious - Always work with the highest ambition and strive for the best results.
？ Open minded - Open minded in all aspects and adaptive to change.
？ Passionate about service - Enjoy serving clients and act as a role model in offering the ultimate shopping experience.
？ Passionate the brand - Willingness to understand the brand and work actively to stay updated. Take your initiative to search for information.